Carl · Customer onboarding Coming soon

New customers set up properly, first time.

Carl will send a new customer a short form (on the web or WhatsApp), check what they tell you, and set them up in Xero with the right payment terms once you approve. Credit checks, terms acceptance and monitoring are each optional.

Carl

What Carl will do

Customer onboarding, handled

Customers fill in their own details

Registered name, company number, VAT number, invoice address, accounts contact and email, and whether they need a PO number on invoices.

Checked before you see them

Companies House, the HMRC VAT check, whether they’re already in Xero, and (if you choose) a credit check by Victor with a suggested limit and payment terms.

Approved, then added to Xero

You see a summary and approve, changing the limit or terms if you like. Carl creates the customer in Xero and can ask Victor to watch their credit from then on.

How it will work

Through the same WhatsApp chat as Barbara

  1. Tell Barbara who to onboard

    Their name and email or mobile. Say “no credit check” or “no terms” to skip a step for this customer.

  2. The customer fills in the form

    About 3 minutes, on their phone or computer, and they can accept your terms of business as they go.

  3. Approve in one tap

    The new customer is in Xero, ready for their first invoice.

Connects to

XeroWhatsAppWeb formCompanies HouseHMRC VAT checkCreditsafe (via Victor, optional)Works through Barbara on WhatsApp